Shipping/ Cancellation Policy

Shipping Policy: 

We ship worldwide via Thailand post EMS, or Air parcel. Please allow us 5-7 days to prepare your order and shipment. For Philippines customers, we only ship via sea cargo @ 115 Thai baht per kilo for mixed order, but for order soaps, creams and lotions is 80 Thai baht per kilo. For customers from Malaysia, per box is 850 Thai baht. For Indonesian customers, we can ship via cargo agent in Bangkok, you will be the shipping fee once the package arrived in Indonesia. For customers in Cambodia, we will ship by Cambodian agent in Bangkok, you can just the shipping fee once the package arrived at  Cambodia. For Nepal, and Bangladesh customers, we can ship by air cargo agent in Bangkok.

For paypal payment online:
For payment using paypal, we process your order after payment successfully received in our bank. If payment hold by paypal we cannot ship your order faster, we ship the order after payment release by paypal.

Paypal payments takes 6-8 working days.

Shipping using sea cargo has no tracking code. We will give the picture of the package, receipt from the cargo shipping company and contact phone number of the cargo staff at the destination country.

Note: Make it sure that you shipping fee is equal to the products you order to avoid delay of the shipment.

For preorder policy:

Customer must pay 70% of the total cost. Pre-order products are products has waiting time for the availability from the factory. Waiting time 1-3 weeks after downpayment 70%  made.


For order cancellation, we will refund the money 4 weeks after payment made.

Before the customer make a purchase he/she agree with our terms and conditions.